Return & Refund Policy
At FindSpare, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.
1. Replacement & Refund
- Faulty or non-working parts are eligible for replacement.
- If a replacement is unavailable, the cost of the part will be refunded within 2–3 working days after the returned product is received, inspected, verified, and confirmed to match the original item supplied.
2. Return Shipping Charges
Customers are responsible for the shipping cost of returning the product in both replacement and refund cases. Return courier charges will be communicated at the time of dispatch.
3. 15-Day Return Eligibility
Returns or exchanges are accepted only within 15 days from the date of delivery.
To qualify for a return, the item must:
- Be unused and in the same condition as received.
- Be returned with its original packaging intact.
- Include all accessories, labels, and documents (if applicable).
- Sale or clearance items may not be eligible for return or refund.
Only defective or damaged products are eligible for exchange. Approved replacement products will be dispatched within 15 working days, subject to stock availability.
4. Order Cancellation
- Cancellation requests are accepted only on the same day the order is placed and before it has been processed or shipped.
- Once the order has been shipped or is out for delivery, cancellation requests cannot be accepted.
5. Customer Support
For any return, refund, replacement, or cancellation queries, please contact our Customer Care team.
Customer Care:
Phone: 9988099879